The Verdict
Our pick: Integrately. Integrately is the stronger choice for most users, winning four of our five comparison categories. It offers a massive library of integrations and a simple, one-click setup process that's ideal for users who want to automate tasks quickly without a steep learning curve. Its pricing is straightforward and provides more tasks for the money at nearly every tier.
Relay.app is a more specialized tool. It wins if your specific need is for 'human-in-the-loop' workflowsβautomations that pause to wait for manual approval or data input before continuing. If your processes require this kind of human oversight, Relay.app is purpose-built for the job and is the superior choice.
Pricing Comparison
Integrately More Affordable
Starter plan, billed annually
Integrately's plans are built around providing a high volume of tasks at a low cost, making it highly affordable for small businesses and individuals.
Relay.app
Professional plan, billed annually
Relay.app's pricing is competitive for solo users, but provides fewer automation steps at its entry-level tier compared to Integrately.
| Plan Tier | Integrately | Relay.app |
|---|---|---|
| Free | 100 Tasks/mo, 5 Automations, 15-min update time | 200 Steps/mo, 1 User, 500 AI credits/mo |
| Starter / Pro | $19.99/mo for 2,000 Tasks/mo | $19/mo for 750 Steps/mo |
| Professional / Team | $39/mo for 10,000 Tasks/mo | $69/mo for 2,000 Steps/mo (includes 10 users) |
| Growth | $99/mo for 30,000 Tasks/mo | N/A |
| Business / Enterprise | $239/mo for 150,000 Tasks/mo | Custom Pricing |
Feature Comparison
| Feature | Integrately | Relay.app |
|---|---|---|
| App Integrations | 1,400+ | ~150 |
| 1-Click Automations | Yes, millions of ready-to-use templates | Fewer pre-made templates; focus is on custom builds |
| Human-in-the-Loop | No | Yes, core feature (approvals, data entry) |
| Conditional Logic (Paths) | Yes, on paid plans | Yes, on all plans |
| AI Features | Yes, text-to-automation AI | Yes, built-in AI actions (summarize, extract, etc.) |
| Webhooks | Yes, on all plans | Yes |
| Multi-Step Workflows | Yes, on paid plans | Yes, on all plans |
Integrately's primary advantage is the sheer breadth of its integration library. With over 1,400 supported apps, it's far more likely to connect with the niche or industry-specific tools your business uses. Its focus on providing millions of pre-built, "1-click" automations further solidifies its position as a tool for rapid, code-free setup.
Relay.app's feature set is narrower but deeper in its area of specialty. Its standout capability is the "human-in-the-loop" workflow, which allows you to build automations that pause to request human approval or data input via Slack or email before proceeding. This is a powerful feature for processes like invoice approvals, customer communication drafts, or any task that requires human judgment. While it has built-in AI actions for tasks like summarization and data extraction, its library of around 150 app integrations is significantly smaller than Integrately's.
Ease of Use
Integrately Easier to Use
- Designed for non-technical users.
- Massive library of pre-built, 1-click automations.
- Guided UI walks users through setup.
- 24/5 live chat support is available on all plans, including the free tier.
Relay.app
- Modern, intuitive visual workflow builder.
- Requires more custom building of "playbooks."
- Setup is straightforward but involves more steps than a template-based approach.
- Focus on collaboration features for teams.
Integrately wins the ease of use category due to its fundamental design philosophy. The platform is built around the concept of "1-click automations," allowing users to find a pre-built recipe for their apps and activate it with minimal configuration. This approach, combined with a simple, guided interface and readily available live chat support, makes it exceptionally accessible for beginners and non-technical users who want to get an automation running in minutes.
Relay.app also features a clean and modern user interface that is by no means difficult to use. However, its model is less about pre-built templates and more about constructing custom workflows (or "playbooks") from scratch. While its visual builder is intuitive, the process inherently requires more thought and setup than simply activating a template. This makes it slightly more complex to get started with compared to Integrately's streamlined approach.
Reliability & Ecosystem
| Factor | Integrately | Relay.app |
|---|---|---|
| Reliability: Support | 24/5 Live Chat on all plans | Email support |
| Reliability: User Reviews | Generally positive, praised for responsive support | Fewer public reviews, but generally positive |
| Ecosystem: App Integrations | 1,400+ | ~150 |
| Ecosystem: Scalability | High task limits on upper-tier plans, unlimited users on Growth/Business plans | Team plan includes 10 users, Enterprise plan available for larger needs |
| Ecosystem: Developer Tools | API and Webhooks available | Webhooks and custom connectors on Enterprise plan |
In terms of reliability, both platforms are considered stable for business-critical workflows. Integrately gets a notable advantage in support, offering 24/5 live chat access to all users, including those on the free planβa rare and valuable feature. Relay.app offers standard support channels. Given that both platforms are reliable for their intended purposes, we rate this category a tie.
However, when evaluating the broader ecosystem and potential for scalability, Integrately pulls ahead decisively. Its library of over 1,400 integrations means it can connect to a much wider array of tools, accommodating a company's tech stack as it grows and diversifies. Relay.app's smaller ecosystem of around 150 integrations, while containing popular apps, is more limiting and may require workarounds for less common software. This makes Integrately the winner for Ecosystem & Scalability.
Who Should Pick What
Choose Integrately if...
- You want to set up automations as quickly as possible using pre-built templates.
- Your primary need is to connect two or more of the 1,400+ apps it supports.
- You are a non-technical user or value having easy access to live chat support.
- Your budget is a key concern, and you need the highest number of tasks for your money.
Choose Relay.app if...
- Your workflows absolutely require a manual approval or review step.
- You need to pause an automation to allow a team member to input data manually.
- You are building collaborative workflows for a team and value a shared playbook interface.
- The specific apps you use are all within Relay.app's ~150 integrations.
Also consider: For users who need even more advanced features, enterprise-grade security, or the largest possible library of integrations (over 8,000), a platform like Zapier is the industry standard and worth considering, though it often comes at a higher price point.
Our recommendation: start with Integrately
Integrately's combination of a massive app library, exceptional ease of use, and superior affordability makes it the best choice for the vast majority of users.
Both platforms offer free tiers for testing.

